Privacy Policy

This Privacy Policy applies to personal information collected through the Website and related digital interactions with Yamira Stella Real Estate.

Depending upon your interaction with us, this may include information collected when you:

• visit or browse the Website;
• search for or view properties;
• request information about a property;
• request a consultation;
• submit a contact form;
• communicate with a real estate professional affiliated with YSRE;
• request buyer, seller, leasing, relocation, investment, or other real estate services;
• schedule an appointment;
• subscribe to communications or editorial content;
• interact with Website tools or features; or
• otherwise voluntarily provide information to us.

Information collected in connection with an actual real estate transaction may also be governed by brokerage agreements, transaction documents, disclosures, professional obligations, record- retention requirements, and applicable law.

The information we collect depends upon how you interact with YSRE and the Website.

A. Information You Provide Directly

We may collect information you voluntarily provide, including:

• first and last name;
• email address;
• telephone number;
• preferred method of communication;
• mailing address;
• property address;
• information regarding a property you own or wish to sell, purchase, lease, or rent;
• preferred property location;
• price range;
• property preferences;
• anticipated transaction timeline;
• relocation information;
• appointment or consultation information;
• information contained in messages, inquiries, or forms; and
• other information you choose to provide.

Please do not submit highly sensitive personal information through ordinary Website contact forms unless specifically requested through an appropriate secure process.

If you establish a brokerage or professional relationship with YSRE, additional information may be required to provide real estate services or facilitate a transaction.

Depending upon the nature of the transaction and applicable requirements, this information may include:

• identification and contact information;
• property ownership information;
• transaction documents;
• purchase, sale, or leasing information;
• offers and counteroffers;
• financial qualification information;
• lender or financing information;
• title or closing information;
• information required for disclosures;
• signatures;
• transaction communications; and
• other information reasonably necessary to provide brokerage services.

YSRE does not request that Website visitors submit Social Security numbers, full banking credentials, passwords, or similarly sensitive information through ordinary Website inquiry forms.

When you visit the Website, certain technical information may be collected automatically by the Website or by service providers supporting its operation.

This information may include:

• Internet Protocol (IP) address;
• browser type;
• device type;
• operating system;
• approximate geographic location derived from an IP address;
• referring website or source;
• pages viewed;
• links selected;
• date and time of visits;
• time spent on pages;
• navigation patterns;
• device identifiers; and
• other technical or usage information.

This information may be used to operate, secure, analyze, maintain, and improve the Website and user experience.

The Website may use cookies and similar technologies to support Website functionality, remember preferences, understand Website usage, maintain security, and improve the visitor experience.

Cookies are small data files that may be stored through a user’s browser or device. Depending upon the technologies used on the Website, cookies may include:

Essential Cookies

These cookies may be necessary for Website functionality, navigation, security, or operation.

Preference Cookies

These cookies may remember selections or preferences to improve the visitor experience.

Analytics Cookies

These cookies may help us understand how visitors interact with the Website, including which pages are viewed and how Website features are used.

Marketing or Advertising Technologies

If YSRE uses advertising, remarketing, social-media pixels, or similar technologies, those technologies may collect information concerning interactions with the Website in accordance with applicable law and the privacy practices of the applicable provider.

Where required or appropriate, visitors may be provided with options concerning non-essential cookies or similar technologies. Users may also manage cookies through their browser settings. Disabling certain cookies may affect Website functionality.

YSRE may use analytics technologies to better understand Website traffic, performance, and visitor interactions.

Analytics information may help us understand matters such as:

• Website traffic;
• frequently viewed pages;
• how visitors arrive at the Website;
• Website performance;
• general geographic areas of Website visitors;
• device and browser usage; and
• how Website features are used.

This information may be used to improve Website design, content, functionality, marketing, and user experience. If third-party analytics services are used, information collected through those technologies may also be processed according to the applicable provider’s privacy practices.

YSRE may use information collected through the Website for legitimate business and real estate purposes, including to:

• respond to inquiries;
• provide requested property information;
• communicate regarding properties or services;
• schedule consultations or appointments;
• provide real estate brokerage services;
• understand your real estate objectives;
• assist with buying, selling, leasing, relocation, or related services;
• personalize Website interactions;
• provide requested communications;
• maintain client and prospective-client relationships;
• operate, maintain, and improve the Website;
• analyze Website performance;
• maintain Website and information security;
• prevent fraud, misuse, or unauthorized activity;
• maintain business and transaction records;
• comply with applicable laws and professional requirements;
• establish, exercise, or defend legal rights;
• protect YSRE, our clients, Website visitors, and others; and
• perform other purposes disclosed when information is collected.

YSRE seeks to collect and use personal information reasonably related to legitimate business purposes.

If you contact YSRE or request information, we may use the contact information you provide to respond to your inquiry and communicate with you regarding the requested property, service, appointment, or transaction.

Depending upon your preferences and applicable law, communications may occur by:

• telephone;
• email;
• text message;
• messaging platform; or
• another method you request or authorize.

Transactional and service-related communications may differ from marketing communications. Where separate consent is required for automated or marketing communications, YSRE will seek such consent through an appropriate disclosure or opt-in mechanism.

Consent to receive marketing communications is not a condition of purchasing or receiving real estate brokerage services. You may request that marketing communications stop by using an available unsubscribe or opt-out method or by contacting YSRE.

If you voluntarily provide a telephone number and request that YSRE contact you, YSRE or its authorized representatives may contact you in connection with your inquiry or requested real estate services.

Providing a telephone number through an ordinary Website inquiry does not, by itself, constitute unlimited consent to automated marketing calls or text messages. Where applicable law requires separate consent for automated calls, prerecorded messages, artificial-voice communications, marketing text messages, or similar technologies, YSRE will seek appropriate consent.

Users may request cessation of marketing communications in accordance with applicable opt-out instructions.

YSRE may use artificial intelligence, automation, virtual assistants, or similar technologies to support certain administrative, scheduling, communication, marketing, customer-service, or Website functions.

Where such technology is used, information may be processed as reasonably necessary to provide the applicable function or respond to an inquiry. Automated or artificial-intelligence communications should not be interpreted as legal, tax, financial, appraisal, inspection, engineering, or other specialized professional advice.

Important information relating to a real estate transaction should be confirmed directly with an authorized real estate professional and, where appropriate, the applicable licensed professional.

YSRE does not disclose personal information indiscriminately.

Information may be disclosed when reasonably necessary to operate our business, provide requested services, facilitate a real estate transaction, or comply with legal requirements.

Depending upon the circumstances, information may be shared with:

• authorized YSRE personnel;
• real estate brokers and salespersons involved in a transaction;
• cooperating real estate professionals;
• multiple listing services;
• property owners, sellers, landlords, buyers, or tenants when appropriate;
• title or closing professionals;
• attorneys;
• lenders or mortgage professionals at your direction or when appropriate;
• inspectors, appraisers, surveyors, contractors, or other transaction professionals;
• Website and technology providers;
• customer relationship management providers;
• communication and scheduling providers;
• analytics providers;
• marketing or advertising providers, subject to applicable requirements;
• cloud-storage or information-management providers;
• professional advisers;
• governmental or regulatory authorities when required; and
• other parties with your authorization or as reasonably necessary to provide requested services.

These parties may process information according to their own legal obligations, contractual responsibilities, and privacy practices.

YSRE does not sell personal information in the ordinary meaning of selling personal information to data brokers in exchange for monetary payment.

If our practices materially change in a manner that requires additional notice, consent, or consumer rights under applicable law, we will update this Privacy Policy and our practices as appropriate.

The Website may display property information obtained through multiple listing services (“MLS”), cooperating brokers, developers, property owners, real estate technology platforms, or other authorized sources.

When you interact with certain property-search features, integrated services, or third-party real estate technologies, information may be processed by providers supporting those services. Those providers may maintain separate privacy policies and data practices. YSRE is not responsible for the independent privacy practices of third-party services that it does not control.

The Website may contain links to or integrations with third-party websites and services, which may include:

• mapping services;
• social-media platforms;
• mortgage or financial resources;
• scheduling services;
• property-search technologies;
• electronic-signature platforms;
• video or virtual-tour providers;
• MLS services;
• analytics services; and
• other real estate or technology providers.

Once you leave the YSRE Website or interact directly with an independent third-party service, that provider’s privacy policy and terms may apply. YSRE does not control the privacy or security practices of independent third parties.

YSRE may maintain profiles or content on third-party social-media platforms. Information you provide directly to a social-media platform is governed by that platform’s privacy practices.

If you communicate directly with YSRE through a social-media platform, we may receive the information you choose to provide and use it to respond to your communication or provide requested services.

Social-media interactions may be visible to others depending upon the nature of the interaction and your account settings.

YSRE seeks to use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information maintained. These measures are intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission, email system, electronic storage system, Website, or database can be guaranteed to be completely secure. Accordingly, YSRE cannot guarantee absolute security. Users should exercise care when transmitting sensitive information electronically and should use secure transaction channels when instructed to do so.

If YSRE becomes aware of a security incident involving personal information, YSRE will evaluate and respond to the incident in accordance with applicable legal requirements.

Where notification is legally required, YSRE will provide notice to affected individuals and/or appropriate governmental authorities in the manner and within the period required by applicable law.

YSRE may retain personal information for as long as reasonably necessary to:

• respond to inquiries;
• provide requested services;
• maintain client relationships;
• complete real estate transactions;
• maintain legally or professionally required records;
• resolve disputes;
• enforce agreements;
• comply with tax, accounting, regulatory, licensing, or legal obligations; and
• protect legitimate business interests.

Retention periods may vary depending upon the type of information, nature of the relationship, transaction involved, and applicable requirements. Information that is no longer reasonably required may be deleted, anonymized, archived, or otherwise handled in accordance with applicable practices and law.

The Website is intended for individuals seeking real estate information and services and is not directed toward children under thirteen (13) years of age. YSRE does not knowingly seek to collect personal information online from children under 13.

If YSRE becomes aware that personal information from a child under 13 has been collected through the Website in circumstances subject to applicable children’s privacy requirements, appropriate steps will be taken regarding that information. A parent or legal guardian who believes that a child has submitted personal information through the Website may contact YSRE.

Depending upon your relationship with YSRE and applicable law, you may contact us to request:

• correction of inaccurate contact information;
• updating of communication preferences;
• removal from marketing email communications;
• cessation of marketing text communications;
• information regarding personal information previously provided by you; or
• deletion of certain information where legally permissible and appropriate.

YSRE may need to retain certain information notwithstanding a deletion request when necessary to satisfy legal, regulatory, contractual, professional, recordkeeping, fraud-prevention, or transaction requirements.

YSRE may take reasonable steps to verify the identity and authority of an individual making a privacy-related request.

Internet browsers and devices may provide privacy settings, cookie controls, or “Do Not Track” signals. Because industry standards and Website technologies may vary, the Website may not respond uniformly to all browser-based privacy signals.

Users may manage certain cookies and tracking technologies through available browser settings, device settings, or Website consent controls where provided.

Yamira Stella Real Estate is based in Puerto Rico, and the Website is principally intended to support YSRE’s real estate business and clients in markets where YSRE or appropriately licensed cooperating professionals may lawfully provide services.

Individuals accessing the Website from another jurisdiction understand that information may be processed in Puerto Rico or elsewhere within the United States.

Nothing in this Privacy Policy constitutes a representation that YSRE is licensed to provide real estate brokerage services in every jurisdiction from which the Website may be accessed.

If YSRE undergoes a merger, acquisition, restructuring, reorganization, financing transaction, sale of assets, succession, or similar business transaction, information maintained by the business may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate confidentiality protections.

YSRE may preserve or disclose information when reasonably necessary to:

• comply with applicable law;
• respond to legal process, subpoenas, court orders, or governmental requests;
• satisfy regulatory or licensing obligations;
• investigate suspected fraud or unlawful activity;
• protect Website security;
• protect the rights, safety, property, or interests of YSRE, our clients, Website visitors, or others;
• enforce agreements or Website policies; or
• establish, exercise, or defend legal claims.

YSRE may modify this Privacy Policy periodically to reflect changes in:

• the Website;
• technology;
• services;
• business operations;
• information practices;
• service providers; or
• applicable legal requirements.

When this Privacy Policy is revised, the updated version will be posted on the Website and the “Last Updated” date will be revised. Material changes may be communicated through additional notice where appropriate or legally required.

This Privacy Policy shall be interpreted in accordance with applicable laws of the Commonwealth of Puerto Rico and applicable federal laws of the United States. Nothing contained in this Privacy Policy is intended to eliminate or restrict rights or obligations that cannot legally be waived or limited.

This Privacy Policy forms part of the legal policies governing use of the Yamira Stella Real Estate Website and should be read together with the Website Terms of Use.

If personal information is collected in connection with a particular real estate transaction, brokerage relationship, service, technology, or agreement subject to additional privacy disclosures or consent requirements, those additional provisions may also apply.

If a conflict exists between this Privacy Policy and a separately executed agreement governing a specific real estate transaction or brokerage relationship, the separately executed agreement shall control with respect to that transaction or relationship, subject to applicable law.

Questions, concerns, or requests regarding this Privacy Policy or the handling of personal information may be directed to:

YAMIRA STELLA REAL ESTATE

Puerto Rico

Website: yamirastellarealestate.com

Telephone: +1 787-330-0556

Privacy inquiries may also be submitted through the official Contact page of the Website.

For your protection, please do not send Social Security numbers, passwords, full banking credentials, or similarly sensitive personal information through ordinary email or Website contact forms.

This Privacy Policy is effective as of August 25, 2026, and shall remain effective until amended or replaced by Yamira Stella Real Estate.